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LTO says digital transactions rose to twenty% in 2024

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MANILA, Philippines — The Land Transportation Workplace (LTO) introduced on Wednesday that it’s making important progress in its digitalization efforts, with the share of digital transactions rising from three % in 2023 to twenty % this yr.

LTO Chief Assistant Secretary Vigor Mendoza II emphasised that the company’s push for digitalization serves as a stepping stone towards making transactions extra accessible and handy for the general public.

“After I entered the LTO final yr, the web transactions of the LTO had been solely at three %. Now, it has jumped to twenty %. Our on-line transactions not solely make it extra handy for motorists and license holders,” Mendoza said in a Kapihan sa Manila Bay discussion board on Wednesday.

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READ: On-line driver’s license renewal for OFWs set for second pilot run

In accordance with him, the shift to digitalization goals to remove corruption inside the company, particularly the prevalence of fixers.

“It additionally removes the face-to-face interplay, which is a systemic change aimed toward addressing the problem of corruption and fixers on the LTO. It additionally reduces the possibilities of ‘lagay-lagay’—, these envelopes that folks discuss with. This can actually reduce the notion that the LTO is a corrupt company,” Mendoza underscored.

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The company will launch an tutorial video to help motorists in navigating and finishing on-line transactions themselves, in response to the LTO Chief Assistant Secretary.

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Mendoza highlighted that the LTO now provides on-line companies for each new motorized vehicle registrations and renewals, reflecting the company’s efforts to boost accessibility and streamline processes.

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He defined that for motorized vehicle renewals, the one required face-to-face step is visiting a non-public motorized vehicle inspection heart to bear the required assessments.

After finishing this course of, car homeowners can finalize their transactions solely on-line sans the necessity to go to an LTO workplace.

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“All of these clearances, together with the clearances for emission, inspection, and all others, will probably be uploaded on-line by the suppliers in order that the LTO can view them and proceed with processing the motorized vehicle registration,” the LTO Chief Assistant Secretary said.

In the meantime, Mendoza famous that new motorized vehicle registrations are processed by way of sellers, who already use the LTO’s on-line submitting system for a extra environment friendly transaction.

“In actual fact, I spoke to a gaggle of sellers yesterday, and we’re actually pushing for them to not go to the LTO if attainable. We encourage them to do on-line submitting as a substitute. That manner, we will additionally monitor the information electronically,” he added.

Mendoza said that the LTO is within the technique of streamlining the documentary necessities for on-line transactions to make it simpler for motorists to submit their paperwork.

He acknowledged that the company nonetheless wants to enhance its on-line directions, particularly concerning the web cost course of.



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“Transportation Secretary Jaime Bautista’s directive is to divulge heart’s contents to all cost gateways in order that motorists can select the most effective and most inexpensive service for them,” he added.



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